Walker Overview:

Walker is a full-service Experience Management (XM) firm—tech-driven, people-powered and built for change. We’re all-around XM experts: a blend of technical and organizational specialists who help businesses thrive.

We help leading brands turn data into direction, align teams around what matters most and make change make sense. From customer loyalty to employee engagement to patient satisfaction, we’re experts at helping organizations act on experience.

This position is open to candidates residing in Indiana. Walker is intentional about building an inclusive workplace where everyone feels valued and free to be their authentic selves. Because great experiences start from the inside out.

Position Overview
The Accounting Operations Specialist is responsible for executing core day-to-day accounting operations, including payroll, client invoicing, and accounts payable. This role ensures accurate and timely processing of financial transactions, supports cash flow through efficient billing and collections, and maintains compliance with company policies and regulatory requirements.

Responsibilities

• Process and administer payroll on a bi-weekly basis, ensuring accuracy and compliance with federal, state, and local regulations

• Manage client invoicing processes, ensuring timely and accurate billing

• Reconcile payroll data and resolve discrepancies in a timely and confidential manner

• Process accounts payable, including reviewing and approving expense reports in compliance with company policies

• Ensure compliance with expense, capital purchase, and other financial policies

• Support basic reporting needs and maintain data accuracy within the ERP system

• Monitor and follow up on outstanding invoices to support cash flow and collections

• Maintain accurate financial records for all transactional accounting activities

• Support month-end close activities through reconciliations and reporting as needed

• Assist with audits by preparing required schedules and documentation

• Work with external partners including auditors, banks, and vendors as needed

• Identify and escalate process inefficiencies or discrepancies

• Other duties as assigned

Education and Experience

• Bachelor’s degree in Accounting, Finance, or related field

• 4+ years of relevant accounting operations experience

• Experience with ERP systems such as SAP, SAP Business ByDesign, or Oracle NetSuite

• Experience supporting accounting operations in a services-based organization preferred

Knowledge/Skills/Abilities

• Strong understanding of basic accounting principles and bookkeeping procedures

• Proficiency in Microsoft Office, particularly Excel

• Strong attention to detail and accuracy in processing financial data

• Effective organizational and time management skills

• Ability to manage multiple tasks and meet deadlines

• Strong communication skills and ability to work cross-functionally

• Problem-solving mindset with the ability to identify and resolve discrepancies

• Ability to learn new systems and processes quickly

• Strong critical thinking skills with the ability to assess situations and make sound decisions

• Ability to determine priorities, manage competing demands, and follow through on tasks

• Demonstrated curiosity and comfort with AI tools, with an expectation to explore and apply them to improve efficiency and workflows where appropriate

Walker is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.